Tata Docomo — NO TOWER NO NETWORK BUT STILL BILLED

Address:

Kolkata, West Bengal

I have been a user of tata docomo for 2 years. I'm a student of IIM Calcutta.Recently they converted me to postpaid(around 3 weeks back).From that moment there is no network in my phone.I have to go to main road to attend any calls that come to me.But the worst part is I'm being charged a fixed sum of 899 INR per month. 899 INR Pack is unlimited pack but i have absolutely no use as i cant make any calls. Company people promise me they will rectify it but they never do it.The person who made me convert connecton(Deepak a senior person) never talks to me.Before connection he promised that he will send Junior engineer in case of any trouble.Sales girl(Richa singh) who did this sale is said to have left the company. None of them talks in a responsible manner.But none came.This is creating a lot of trouble for me as none can contact me of any urgency. I want a reimbursement of all the recharges that i made in my friends mobile and i want my connection to be up.I also need an apology from their postpaid sales department for shortsighted sales pitch, FALSE PROMISES, Irresponsible behaviour and Selectively not attending the calls I HAVE JUST RECIEVED A BILL OF MORE THAN 1800 INR... WHY SHOULD I PAY THIS BILL WHEN THERE IS NO INCOMING AND OUTGOING... THEY ARE ALSO MAKING CANCELLING/CONVERTING TO PREPAID A VERY TOUGH PROCESS