[Resolved] Tata Docomo — Non activation of sim card | |||||
Hi, I have changed my docomo micro sim card to nano sim card and paid the requisite charges, filled in the application form, submitted all requisite documents at tatadocomo brand stores in kondapur, hyderabad whose contact number is[protected]. It has been 3 days since, my sim card is not activated yet and when I contacted the above mentioned brand store, they are replying arrogantly and absurdly and are not able to tell me the status of my request and the reason why it is not processed yet. Being a loyal customer of tatadocomo for years, I am deeply pained with the kind of negligence being shown by the personnel of tatadocomo brand stores to its customers. I request you to kindly look into the matter and see that my problem is resolved atleast now. Was this information helpful? | |||||
Oct 30, 2016 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Sep 26, 2016 Tata DoCoMo Customer Care's response Dear Customer, Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better. Thanks and Regards Customer Care Tata DOCOMO. Verified Support Sep 29, 2016 Tata DoCoMo Customer Care's response Dear customer, As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com Thanks and regards, Tata Docomo, Customer care | |||||
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