[Resolved]  Tata Docomo — NON REFUND OF DEPOSIT MONEY AFTER DEACTIVATION - TATA POSTPAID

Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As per the discussion over call, regarding the refund for your Tata Docomo bearing number [protected] we would like to inform you that you will receive the refund cheque after 67 days post disconnection.

Further, we also would like to inform you that there is an outstanding amount of Rs. 426/- in your account and request you to clear the same ASAP.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

SAME PROBLEM WITH ME

NON REFUND OF DEPOSIT AFTER DEACTIVATION - TATA POSTPAID Sir, I was a tata docomo postpaid customer, I took a free S.T.D & LOCAL calls plan.(RS 899) but due to excess bill amount i deactivated my postpaid number. that time i also complaint regarding excess bill amount but no action taken. I deactivated my postpaid number but till now don't receive my security deposit amount. And instead of giving refund the officials call me daily and disturb be and now its irritating, they tell me to pay my outstanding amount which also keeps fluctuation with each employee calling . When i ask about my deposit i am told that there is no deposit or the amount has been adjusted in bill or the deposit you will get by cheque in 50 days. I deactivated my number on 5th October and i guess the number of days are now 68 .. This is nonsense answers given by your employees. Please take action to expedite the matter.Highly dissapointed by your services

Name: Karan Shah tata docomo postpaid no.: [protected]
Present contact no.: [protected]
Mumbai

My TATA DOCOMO connection no. [protected] whichwas deactivated in Year 2012. Till date I have not been refunded by depositmoney. W<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
Whenever I contact them and send mails [protected]@tatadocomo.com I always get false assurance from the customer executivesby saying the my issue has been forwarded to photon experts. Their photonexperts are still not able to decide since 2012 till now whether to refund memy money.

I have lost all hope and decided to not topurchase and discourage others to purchase any tata docomo products.

Harish

Tata docomo people are big fraud... It's been over 6 months and they have not refunded my deposit yet after switching from post paid to pre paid... They are simply avoiding my calls, being very rude and ignoring my complains which I am making in person by going to the branch office at khan Lateef khan state Hyderabad