[Resolved]  Tata Docomo — Not deactiving connection and generating bill

Address:Dhule, Maharashtra

hi I am Vaibhav Bhadane, I moved to USA in May 30 2014. I was using Photon plus wireless device and while moving to USA I requested to close the connection also I paid all my outstanding amount. But still company is generating bill on every month, I talked and chat(online chat) with customer care executive many time they promised me that they we'll close the connection after 10-15 days on every complaint but still connection is active and generating bill. Photon plus Internet connection account number: Account No.[protected] Please help me here, this is really frustrating me. Regards Vaibhav
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

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