[Resolved]  Tata Docomo — Not Migrating from Post Paid to Pre Paid [protected]

Address:Chennai, Tamil Nadu

Hi, I am Manoj, My Mobile Number is [protected]. I get the request from Docomo to migrate from Post Paid to Pre Paid on May 10th, My request number is[protected]. After getting, i submitted all the necessary docoments in Tata Docomo Store - Thoraipakkam. Still there is no migration, if i called customer care, they are again asking me to submit the Documents, we didnt receive any documents from store. But i saw, the documents was moved from the Docomo store to the Office, now they are playing with me. They are not migrating my sim.Pls help me to get migrated from Post Paid. Thanks, Manoj. [protected] mailid - [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Mr.Kumar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Still I didn't get abyany reply.
Dear Mr.Kumar,

As per our discussion over the call on your number [protected], you have confirmed that you are number was activated on 8-May-14.
Also we would like to inform you that for any request or complaint write a mail to [protected]@tatadocomo.com.


Thanks and regards,
Customer Care
Tata Docomo.

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