[Resolved]  Tata Docomo — Not providing 3g data service according to plan

Address:

Hisar, Haryana

regarding 3g connectivity of tata docomo number [protected]. i have been comunicate already with appellate authority and tata care now registered complaint via *reference number[protected] *on dated 1st August of Appellate authority . Today i have been received 4 calls from tata listen but my problem remains same. I migrate my prepaid tata docomo sim in to postpaid in *DATA PLAN 225 *with 200 calling minutes and 2GB 3G data benefit per month. But i dont get 3g data benefit according to plan that company shows online tata docomo website and also confirm by 121 executive. When i start postpaid service i never get 3g benefit of this service. According to 121 executive finally i also swap my sim. But there is no any benefit of replacing sim by paying extra cost of new sim Rs. 50. And finally they told me we are unable to provide any extra service that you are receiving at that time. I am getting speed according to your website www.speedtest.net is only 20kbps. But on the same phone i am using another postpaid sim of tata docomo [protected] is giving full speed 3g data but this number [protected] is giving only 20kbps speed on 3g service. I have gone fully frustrated with this type of service of tatadocomo and also loss of financially and mentally disturbance also. First of all i want to compensation for financially. If Tata docomo cant able to provide me above said 3g service which is mention in plan benefits then i will deiced to go consumer court and file a case against tata tele service regarding "Not providing better services mentioned in plan benefits". So this is finally communication by me to you. I the authority can solve my problem and promise me to give my compensation and better 3g data.