Tata Docomo — Online Transaction failed

Address:Paschim Medinipur, West Bengal

Online Recharge of 110 Rupees failed twice and money was debited in my account. Phone Number : [protected] The 2 Transaction details : 1. MSBI[protected]IGQ8387489 TRANSFER TO[protected] 2. MSBI[protected]IGQ8382901 TRANSFER TO[protected]
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Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As discussed over the call, we would like to inform you that the amount will credit back to your bank account within 5 to 7 working days.

Further, we request you to kindly provide us the below mentioned details, if the amount is not getting credited to your bank account within the stipulated period, to proceed further.

1. Bank Id-----
2. Bank Ref. No------
3. PGI Ref. No./ Transaction Id ( 14 digit starting with M)------
4. Amount-----
5. Date of recharge-----
6. Bank statement-----

You can also email us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer care,
Tata Docomo.

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