Tata Docomo — Outstanding amount settled as per offer, now they are harassing to pay further | |||||
Dear Mr. Manoj, We have received your e-mail regarding number restoration related dated 13-APR-2016 for Tata Docomo number[protected]. We are sorry for the inconvenience and we assure you that your problem is being addressed. We tried to contact you on your Tata Docomo number[protected] and alternate number [protected] for the above issue. Unfortunately our multiple attempts in establishing a contact with you have failed. We would like to inform you that the services of the above mentioned Tata Docomo number has been barred because there is an outstanding amount of Rs. 3454 in your previous account number[protected]. Please be informed that there is an outstanding amount of Rs. 3454/- for account number[protected]. Please also be informed that you were requested to pay Rs. 6429/- before 10-MAR-2016 as full and final settlement for your previous account. But as the payment was not received within 10-MAR-2016, hence we are unable to provide any adjustment regarding the same. From: collection central Sent: Monday, March 07, 2016 11:18 AM To: Manoj K. Agrawal Subject: RE: BillPay Confirmation from www.tatadocomo.com Dear Customer, Greetings! We thank you for the payment of Rs 6492/-. Thanks & Regards, Customer Care Team TATA DOCOMO From: Manoj K. Agrawal [mailto:[protected]@hotmail.com] Sent: Monday, March 07, 2016 11:12 AM To: collection central Subject: Fw: BillPay Confirmation from www.tatadocomo.com From: Bill Payment Receipt- Tata Docomo Sent: Friday, March 04, 2016 4:20 PM To: [protected]@hotmail.com Subject: BillPay Confirmation from www.tatadocomo.com If you are not able to view the content given below properly, please click here Online Payment Receipt Thank you for paying your bill on www.tatadocomo.com The safe and secure way to pay your bills. Customer Details Account Number [protected] Amount paid(Rs.) 6492.00 Transaction ID [protected] Transation Status SUCCESS Was this information helpful? | |||||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
As per our discussion over the call, we would like to inform you that your payment of Rs. 6492.00 has been successfully updated on your account number[protected]. Hence, request you to clear the remaining outstanding amount of Rs. 3454/- to restoration of account number[protected].
Regards,
Customer Care
Tata Docomo
As per our discussion over the call, we would like to inform you that your payment of Rs. 6492.00 has been successfully updated on your account number[protected]. Hence, request you to clear the remaining outstanding amount of Rs. 3454/- to restoration of account number[protected].
Regards,
Customer Care
Tata Docomo
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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Thanks and regards,
Customer Care,
Tata Docomo.