Comments
Dear Customer,
As per the conversation had with our team, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we would like to inform you that your account has already been permanently disconnected from Tata Docomo postpaid network on 04-MAY-16. Hence, as your number was under postpaid connection you have been charged as per your monthly rental when the number was under active status. Further, we would like to inform you that we have verified the records and found there are previous months outstanding amount pending for which the payment has not received are mentioned below pertaining to the invoices. (1) Invoice No: [protected], Amount Rs. 603/-, Bill date 05-FEB-2016, (2) Invoice No: [protected], Amount Rs. 1264/-, Bill date 05-MAR-2016, (3) Invoice No: [protected], Amount Rs. 833/-, Bill date 05-APR-2016.
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we would like to inform you that your account has already been permanently disconnected from Tata Docomo postpaid network on 04-MAY-16. Hence, as your number was under postpaid connection you have been charged as per your monthly rental when the number was under active status. Further, we would like to inform you that we have verified the records and found there are previous months outstanding amount pending for which the payment has not received are mentioned below pertaining to the invoices. (1) Invoice No: [protected], Amount Rs. 603/-, Bill date 05-FEB-2016, (2) Invoice No: [protected], Amount Rs. 1264/-, Bill date 05-MAR-2016, (3) Invoice No: [protected], Amount Rs. 833/-, Bill date 05-APR-2016.
Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.