[Resolved] Tata Docomo — Poor responsible due to cancellation of my number-reg | |||
Hi Team, This is Senthilkumar.M from Tamilnadu.I have Tata docomo post paid connection [protected] i am unsatisfied and lot of issue together. i have been tried to cancelled my number last month onwards but sill not yet proper response from docomo side .1. i have been informed to customer care for my cancellation request, they said go to Docomo show room paid bill and cancelled of your number.2 i went to Docomo show room at B.B Kulam Madurai on 12.30 PM of 10 days before they said EB shut down so unable bill collect and cancellation request as per instruction 3. I have been continues chasing more than 3 times customer care give the request due to my number cancellation because of Team leader only took the request and got request number4 but yesterday i got sms cancellation request process is stop.how could possible without my confirmation/information.5. i am willing to pay my pending bill. hence Please take necssery action for as soon as possible. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
As per the discussion over the call on your number . We would like to inform you that your number has been permanently disconnected on[protected]. Kindly make a note of the same.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per the discussion over the call on your number . We would like to inform you that your number has been permanently disconnected on[protected]. Kindly make a note of the same.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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Customer Care
Tata DOCOMO.