[Resolved]  Tata Docomo — Portability Done for 3 times But Not Successful

Address:530022
Website:www.tatadocomo.com

Portability Done for 3 times But Not Successful due to not enough knowledge to your executive.

Executive name - Yamuna - [protected] (Dabagardens)

I have done portablility from CDMA to GSM at your dabagardens main branch. I paid money and your executive make me visit 3 days to done this proceed but till now it is not completed. Even i didn't receive any SMS / confirmation about this. When I call to your executive she is not lifting my call / switched off. Is this the way your people are working at your stores. I need rectification for this immediately.

I'm the existing customer from 5 years but is this the response you are giving to existing customers.
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Jan 26, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Dec 19, 2016
Updated by Siri Esha
My CDMA no. is [protected]
Verified Support
Dec 19, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Dec 25, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
We tried to speak you personally on your number. However, the same was not possible as the call was not answered. We request you to provide your any other alternate number along with the feasible timings which will assist us to get the needful done.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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