[Resolved] Tata Docomo — real time usage bill is not produced

Sukhesh ...

from Singarayakonda, Andhra Pradesh

Address:

Bangalore, Karnataka

Hi I am manjunath . my docomo corporate postpaid number is [protected]. Docomo has sent me sept 2014 bill of Rs 7757. Which i never made that much usage . my outgoing also barred from past 15 dayz. I sent so many mails to customer care & appellate to solve this issue. But no use till today. I requested for call back facility also but this also not happened. The bill amount of Rs 7757 is not real time usage bill. Please solve this issue. Arrange for call back facility from higher authority on my mob no. [protected]

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Aug 6, 2021

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Manjunath,

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed that your concern regarding billing has been resolved.

Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.

Thanks and regards,
Tata Docomo.