Tata Docomo — recharge baklaence deduction | |||
I have Docomo Prepaid Number [protected], I have complaint that the company has deducted Rs 136 without my knowledge. I have called customer car, but they don't have any explanation for this and told me that I should called them within 24 hours, But I don't understand that why someone keep checking balance all the time. Also I never get any message for this deduction. Please look into this and help me. Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number [protected] regarding balance deductions for your Tata Docomo connection number [protected]. However, the same was not possible as the call was not audible. At the outset we sincerely regret for the inconvenience caused to you.
In this regards, we would like to inform you that we have verified our records and found that there is no wrong balance deduction found and you have been charged correctly as per your data usage.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
We tried to speak to you personally on your number [protected] regarding balance deductions for your Tata Docomo connection number [protected]. However, the same was not possible as the call was not audible. At the outset we sincerely regret for the inconvenience caused to you.
In this regards, we would like to inform you that we have verified our records and found that there is no wrong balance deduction found and you have been charged correctly as per your data usage.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.