[Resolved]  Tata Docomo — Recharge issue

Address:Bangalore, Karnataka
Website:www.tatadocomo.com

My no [protected] is recharged for Rs 447 on July 29th of 2015.According to plan 1gb 3g data I have to get for three months. I 1gb on July 29 and 1 GB on Aug month end. I had to get 1 more gd on September month end. I contacted customer service provider twice I.e. on 30th sep and Oct 1st. Both people answerd very carelessly. After some time one of them said it will get activated and other one said u already used the data and cut the phone middle of the conversation. And she said data is enabled 17th of sep only. How it is possible if i recharge during month end. I really got really annoyed and wasted my time. But no use. I didn't get my data activated. Request u people to resolve this issue and do justice to me. Thanking you
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Aug 8, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,


As per the conversation had with our team, we would like to inform you that a complaint has been registered vide docket number PBR12338708 regarding balance depletion concern, the same will be resolved shortly.


Regards,
Customer Care
Tata Docomo

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