[Resolved] Tata Docomo — Recharge of Rs 15 had deactivated my Rs 156 3G data plan | |||
Dear sir, I'm completely not satisfied with your service. My main complaint is I have recharged Rs 156 3g data plan to my tata docomo number on 5th may 2014 in the morning. In the evening I bought a 2ltrs pepsi bottle where I got Rs 15 free recharge from paytm for buying pepsi. I recharged it to tata docomo number but shockingly my previous recharge of 156 has deactivated and Rs 15 data plan had activated. When I called to your customer care they had said that I have to forget those Rs 156, this is just ridiculous. Now I request you activate my previous Rs 156 data plan or else I will take this issue further with TRAI. Mobile no. [protected] Regards, Samanvitha K Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Ms. Samanvitha,
As per our discussion over call on [protected], we would like to inform you that your request has been forwarded to concerned team, we are accorded it top priority and are expressively working towards resolving it at the earliest. We shall revert you within 48 hours. We request you to kindly bear with us during the interim.
Thanks and regards,
Customer Care
Tata Docomo.
As per our discussion over call on [protected], we would like to inform you that your request has been forwarded to concerned team, we are accorded it top priority and are expressively working towards resolving it at the earliest. We shall revert you within 48 hours. We request you to kindly bear with us during the interim.
Thanks and regards,
Customer Care
Tata Docomo.
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Tata DOCOMO.