Tata Docomo — Recharge unsuccessful but money got deducted.

Dear Team, I tried to recharge on 25th Feb 2015 of 299/- rs. Recharge was unsuccessful but my money got deducted. Below are the details of the transaction - Date 25 Feb 2015 Narration BHDF[protected]-TATA DOCOMO-Billdesk Cheque/Ref. No. [protected] Please help ASAP. Thanks in advance!
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Team,

Tata Docomo number - [protected] Email id - [protected]@gmail.com
Alternate number - [protected]

Please help ASAP.

Thanks
Shraddha Patil
Dear Customer,

We’ve received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We’ve received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally on your number to understand your concern regarding recharge for your Tata Docomo connection number [protected]. However, we are unable to contact you, since your call was not reachable.

In this regards, we would like to inform you that in case of failure transactions the debited amount will be credited to your bank account with in 5 to 7 working days and in case of any delay in refunds we request you to coordinate with the relevant bank in this regards.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.
Dear Team,

May I know that whether the fund transfer has been initiated or not?
Need your help ASAP.

Thanks
Shraddha Patil
Dear Team,

Waiting for your response. Hope you will understand the emergency.

Thanks
Shraddha Patil
Dear Team,

Please reply the updates.

Thanks
Shraddha Patil
Dear Team,

Please let me know when my issue can be resolved and money can be refund?

Thanks
Shraddha A Patil.
Dear Team,

Please help. Let me know if you require any details.

Thanks
Shraddha Patil
Dear Team,

Waiting for your response.

Thanks
Shraddha Patil
Dear Team,

Nobody replied still.
Awaiting for your respose.
Its been almost 1.5 months but nobody replied.
Please update or I will have to take next action for the complaint.

Thanks
Shraddha Patil.
Dear Team,

Does anybody really care for customer satisfaction??

thanks

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