Tata Docomo — Refund of balance.

Address:Allahabad, Uttar Pradesh

I was bought a Tata wifi dongal on Rs. 2000 on dated 04.06.2015 after asking that it will work properly on my address, the store boy say "yes" but when i use on my address there has no service then i talk the engineer and tell my problem and tell where i use then engineer said there has no service in that area. I go to the store for return the dongal n say return my money. they say its return on our company via cheque within 45 day. I wait more than 45 days. I cant get any solution whereas i get a sms that ur problem is resolve i shocked that i dont receive any cheque or draft. I again go to store and talk him then he say yesterday our boss come then he talk with you. i again go but he say our boss not come so u will come tomorrow. I am totally harrash so i complain here. Kindly solve my problem at an early.
Regards,
Kamal
Address-13/90 Lal Bihara Bamrauli Allahabad-211012
Mb- [protected], [protected]
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Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo
Dear Customer,

We tried to reach you on your number in order to understand your concern. However, the same was unable to contact. We apologize for the inconvenience caused to you. In this regards, we request you to mail us at [protected]@tatadocomo.com along with the valid Tata Docomo number for further proceedings.

Regards,
Customer Care
Tata Docomo
I was trying to recharge of Rs 249, but my amount got deducted and the recharge was not successful
need a call ASAP and update me

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