[Resolved]  Tata Docomo — Regarding my Broadband connection

Address:	Thane, Maharashtra, 400607
Website:	www.tatadocomo.com/en-in

I have requested for cancellation of the services of my broadband connection of TATA DOCOMO number[protected] and Account Number[protected], still there is no process initiated from Tata Docomo side and their people are keep calling me and asking me whether I am facing an issue regarding connection, many of time i told them that i dont wanted to continue with their broadband connection still they call me, I am completely frustrated answering the same thing everyday.
I took this decision of cancelling the connection because of the bad service and response from TATA DOCOMO Customer Team. I have raised so many complaints (Complaint No M29086909,[protected], 55199883, M[protected] for this issues in past. Today Also I received the call from Tata Docomo and that team member of Tata Docomo completely irritated me and also used abusive language. I don't know the reason for not cancelling the connection and unnecessary harassing by calling everyday.
I dont understand that when I raised a request to cancel my connection on immediate basis why they are not cancelling it,
I dont'wanted to pay any extra bill for which i have not used the connection.
i consider this as very unethical behavior to a genuine customer.
I request you to take this matter seriously and help me to resolve through some senior senior level guy. I wrote the mails to their Appellate Authority too.