[Resolved] Tata Docomo — Regarding recharges

tarun..

from Belgaum, Karnataka

Address:

Hyderabad, Andhra Pradesh

When i went to tata docomo store near lal bahadur stadium, nampally, hyderabad.
They said that they will not recharge rs.38 or some other recharges which are not round figures.They said that go and recharge outside the store.
So, now in my point of view what is the need to have stores, we can recharge online, and why those people said that go and recharge outside the store.They have to provide the recharge facilities all denominations which are in the recharge vouchers.

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Aug 14, 2020

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

tarun..

from Belgaum, Karnataka

phno.[protected]
mail id.[protected]@gmail.com

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed that, we have registered the complaint vide docket number PSR[protected] . Please save your docket number in case of any requirement for reference.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo