[Resolved]  Tata Docomo — Registered unknown name

Address:760001
Website:www.tatadocomo.com

Mobile number with Tatadocomo is [protected].

I have this number with me from more than 3 years and now when I lost my phone with sim card. While I went docomo store I came to know that this number is registered on a different name and becasue of which I haven't got my sim.

In the past 3 years no one ever asked me whose name this number is registered and I have never got a verification call as well. I have submitted my documents while taking this connection and it might be the dealers mistake that he/she has mistakenly changed the forms. And now when I went to your gallery for this issue they are saying there is nothing that they can do. They are being very rude and extremely unhelpful.
I am calling nodal office in this regards and no one is receiving the call.

If this is the situation and if my issue is not resolved I will have to go to TRAI authorities and complain about this.

My email address is [protected]@gmail.com

Look forward to a response from the tatadocomo team.

Thanks
Siba Prasad Padhi
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Oct 20, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us with your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Verified Support
Sep 19, 2016
Tata DoCoMo Customer Care's response
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care
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