[Resolved] Tata Docomo — Request to deactivate tata docomo postpaid connection | |||
Hello Docomo team, 15 days back, i have requested to deactivate my docomo postpaid connection as i am leaving the place- Pune but seems my request has not been processed yet. i am really fed up with service of the provider. Instead of deactivating, new and new services are getting activated to my card without any notification or confirmation. it is definite that i would not be paying any amount which will come as a part of my bill as i have not used your card since mid august. Please deactivate the card asap as will force me to take the legal actions. Thanks, Roshan Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Sep 04, 2016 Chandru Kelageri's response have two data card one I am not using so kindly cancel one accountbelow mentioned details of data card account no. Name:Chandru H Kleageri Account no[protected] Tata DoCoMo no-[protected] regards chandru Verified Support Sep 12, 2016 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Sep 14, 2016 Tata DoCoMo Customer Care's response Dear Customer, As per the telephonic conversation with our team, we would like to inform you that your cancellation request has been registered with the docket number[protected] raised on 13-SEP-2016. We request you to make a note of this docket number for your future correspondence. Please find cancellation process for the account below: 1. Outgoing services of this number will be barred within 72 hours from the day of request registration. 2. Temporary disconnection will happen on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. Your total outstanding amount till date is Rs. 00.01/- . The number will get permanently disconnected within 16 days. 5. Your billing cycle is 22nd of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable. Thanks and Regards, Customer Care Tata Docomo | |||
 3 Comments | |||
Comments
Hi sir i am Harendra yadav, Actually my phone was stolen on 5 september 2016
so i want you to deactivate my sim as soon as passible .
parmanent address : E/4- 946 vinay khand gomti nagar lucknow, u.p
current address: NIT PATNA
And please also send some information that how can i get new sim instead of this stolen one.
so i want you to deactivate my sim as soon as passible .
parmanent address : E/4- 946 vinay khand gomti nagar lucknow, u.p
current address: NIT PATNA
And please also send some information that how can i get new sim instead of this stolen one.
I have two data card one I am not using so kindly cancel one account
below mentioned details of data card account no.
Name:Chandru H Kleageri
Account no[protected]
Tata DoCoMo no-[protected]
regards
chandru
below mentioned details of data card account no.
Name:Chandru H Kleageri
Account no[protected]
Tata DoCoMo no-[protected]
regards
chandru
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