[Resolved] Tata Docomo — Roaming pack

hardik8511

from Vasai-Virar, Maharashtra

Address:

Surat, Gujarat, 395006

I am in mahrashtra.i have activated pack of 32rs free incoming call for 30 days. i have activated it on 15th september.
right now i came to know that you have deactived that pack.
i got msg in my inbox that roaming charges are 45p/min.

so what about recharge i have done of rs 32.

it is wastage of money.
I have lost almost 60rs in two days. what is to be done for that.

this lead to customer dissatisfaction. now i am moving to reliance jio
thank you so much for this very wonderful services

Was this information helpful?

No (0)

Yes (0)

Nov 11, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Oct 11, 2016

Tata DoCoMo Customer Care's response Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care