Tata Docomo — RS 131 and 580 mb 3g data cut from balance

Address:Bangalore, Karnataka, 560003

Tata docomo is a scam. This is not the first time i am facing this problem. Although they have refunded the loss earlier, they refuse to do so this time.
Their customer care hangs up on me. I take a loan to call customer care again, and then i lose my loan balance also. They think i am jobless to sit and try calling them?
I am a busy man, and yet have to go through this. Having spoken to a customer service executive on the phone and online chat support, due to no refund, i am having to take my issue here. Last night on 2nd june 2016 at 10:30 i have lost rs 131 and 580 mb 3g data.
My friends also face similar problems.
I request you to bar tata docomo from providing any service in this country, since they dont offer the services they intend to
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

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