Tata Docomo — Sim card not activated

Address:Lucknow, Uttar Pradesh, 226010
Website:tatadocomo

Dear sir,
I am a resident of Lucknow. I had purchased Tata Docomo sim card on 24th January, 2016 and submitted all proofs required on that very day and was assured that my card would be activated till 26th ofJanuary but nothing of this sort had happened.
It has been 3 days and I have not been able to use the service.. I had purchased it for Rs 70 but now I feel its of no avail. Please Take some serious step and look into this matter urgently.
My DOCOMO mobile no.:[protected]
Call on my Landline [protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.
Dear Customer,

We would like to inform you that as per our records your number is in suspended state since tele-verification is pending on your number, due to which your number has not been activated yet. Kindly note that post documents are updated in system. You will receive a SMS post which you need to call 59059 for tele-verification of your details when network latches on your number to activate the account. Kindly note that tele-verification has to be done from the home circle.
Kindly note that the activation process takes 4-5 days and post positive verification card will be activated in 30mins & in case verification is done negative, however, you have 2 more attempts for positive verification and the tele verification has to be done from the home circle only. If the tele verification is not done within 30days from the date of documentation hence the number will be disconnected permanently.

Thanks and Regards,
Customer Care
Tata Docomo

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