Tata Docomo — Sim disconnected without information

Address:

Bangalore, Karnataka, 560010

I am using Tata Docomo prepaid connection mobile no [protected] for the past 5:years. Suddenly on 07-nov-2015 I am unable to call or receive any more, I was surprised and called customer care. I was told to submit address and id proof documents. But how come without any notice the service will be disconnected just like that ? We told that we have not received any intimation regarding this, the reply was "sorry for that". I approached the Tata Docomo Service center @ rajajinagar, Bangalore. I was told that they cannot help and told to visit main branch in Richmond circle or send a mail.When I approached them again on 14-Nov 2015 they told that you number is disconnected. This is a shock to me. when i contact them through mail got a reply that connection has been disconnected for violation of trai regulations.It says i have used my number for comercial purpose.In my entire lifetime i have never been in to commercials.How can they claim so? Tata is proving to be a fraud company.They have found a new loophole in the system.Randmly disconnecting the connections.I urge their representatives to look into this matter and re activate my number. First thing without any intimation the number is barred from the service and disconnected. We lost the number and the balance amount init. When we question the Service center guys, they behave very badly . completely non co-operative. They was saying "take it lite and go for new connection", was this a kind of reply to the customer. The mobile numbers will be linked to Bank accounts and many more services, how can these people just disconnect without any reason or prior notice. When i called that customer care, it was more worst response. They just disconnected without giving reply. I lost number, lost money and had to hear and face stupid people representing Tata DOCOMO. I realized that the TATA DOCOMO Service is WORST. Let's imagine with this practice how much money DOCOMO is making by just disconnecting without intimation and without helping consumers.