Tata Docomo — Sim not reachable sometimes

Sree3355

Address:	Hyderabad, Andhra Pradesh, 560067
Website:	Tatadocomo.in

I have been using a tata Docomo number for about 2 years. Two days ago, the sim stopped working. Not able to place any calls as I am always getting a network buzy error. On trying to call to the sim from a different number, the message is switched off or buzy even though full range is shown. I tried contacting Docomo customer care. The toll free number is also not reachable from the defective sim. Tried registering a complaint by calling from a different tata Docomo sim, they declined stating the call has to come from the defective sim. Please advise on this asap.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo