[Resolved] Tata Docomo — \"SIM Not Registered on the Network\" message received.

[Resolved] Tata Docomo — "SIM Not Registered on the Network" message received.

B Bhandarkar60 from Udupi, Karnataka

Ref: SIM No.[protected]. This sim was working fine. The same was not used for some time. Now I get the message " Not Registered on the Network" . Please re-register the above Tata Docomo SIM [protected] on the network and let me use the same at the earliest. My Alternate contact: [protected] E-mail: [protected]@gmail.com Lakshmana P Bhandarkar Was this information helpful? No (1) Yes (3)
May 10, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Nov 23, 2016 Updated by Bhandarkar60 With an intention of re-registering I have recharged the SIM No. [protected] with Rs.150/-(talk time) vide Transaction ID : [protected] on 22.11.2016. Please see that this is effectively added to the SIM. Verified Support Nov 24, 2016 Tata DoCoMo Customer Care's response Dear Customer, We have forwarded your details to our concern team and will ensure to get it resolved soon. Thanks & Regards, Customer Care, Tata DOCOMO. Nov 25, 2016 Updated by Bhandarkar60 I received a call from Tata Docomo customer care ([protected]) on 25/11/2016 i.e. today at 2.28 pm . They said my docomo sim is registered and working and that the recharge of Rs.150/- is added to it. They requested me to check again. I rang up the said number([protected]) at 2.30pm and some lady took up the call to my amazement. The sim card is with my son in his handset. He checked and said no message or call has come. Also the message 'Not-registered ' was again received! Does this mean the sim number [protected] was allotted to someone else when I was not using the same for some time? If so, does Tata Docomo have any systemic afrrangement to alert the customer before doing so? What to do next? Will Tata Docomo refund my talk-time amount of Rs.150/- charged on 22.11.2016? Lakshmana P Bhandarkar [protected] [protected]@gmail.com Dec 16, 2016 Updated by Bhandarkar60 No response to my query dated Nov 25, 2016 from Tata Docomo !?? What should I do with the SIM chip provided by them?
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