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Dear Customer,
We would like to inform you that, this might be happening because of multiple sessions which runs in background or multiple sites browsing at the same time. However, we would request you to. 1. Delete Temporary internet files from browser. 2. Clear cookies and Cache. 3. In case if you are using Smart phone, free your phones memory by moving apps and, pictures and music files to External SD card 4. Under Handset settings, Please select Mobile network settings > WCDMA/GSM for 3G Speed internet. 5. Restart the phone after doing the above. If still persists the same concern kindly revert us with complete details for further proceedings. 1. Name of Access Point: 2. Symbol displaying (E/G/H): 3. Error prompts: 4. Is it related to any particular time? : 5. Is it related to any particular Site? : 6. Handset model & Type: 7. your city: 8. Area: 9. Sub-area: 10. Street Name & Landmark: 11. District: 12. State: 13. Pin code: 14. Indoor/Outdoor: 15. No. of signal bars: 16. From when you are facing this problem: 17. Alternate number: 18. Handset Model: 19. Trying with PC or mobile: 20. Which GPRS voucher/pack subscribed:
Regards,
Customer Care
Tata Docomo
We would like to inform you that, this might be happening because of multiple sessions which runs in background or multiple sites browsing at the same time. However, we would request you to. 1. Delete Temporary internet files from browser. 2. Clear cookies and Cache. 3. In case if you are using Smart phone, free your phones memory by moving apps and, pictures and music files to External SD card 4. Under Handset settings, Please select Mobile network settings > WCDMA/GSM for 3G Speed internet. 5. Restart the phone after doing the above. If still persists the same concern kindly revert us with complete details for further proceedings. 1. Name of Access Point: 2. Symbol displaying (E/G/H): 3. Error prompts: 4. Is it related to any particular time? : 5. Is it related to any particular Site? : 6. Handset model & Type: 7. your city: 8. Area: 9. Sub-area: 10. Street Name & Landmark: 11. District: 12. State: 13. Pin code: 14. Indoor/Outdoor: 15. No. of signal bars: 16. From when you are facing this problem: 17. Alternate number: 18. Handset Model: 19. Trying with PC or mobile: 20. Which GPRS voucher/pack subscribed:
Regards,
Customer Care
Tata Docomo
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo