Comments
Dear Customer,
As per conversation had with our team member, We would like to inform you that, Docomo Deals & House Of Models services were activated by you on[protected] at 01:15PM & 01:34PM through SDP_WAP mode and hence the balance of Rs.33.01/- has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. However, as per your request we have deactivated Photo Stories Service on your number and the same will be deactivated within 30 minutes so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.33.01/- has been credited to your account as a onetime goodwill gesture with the docket number PSG[protected] & PSG[protected].
Thanks and Regards,
Customer Care
Tata Docomo
As per conversation had with our team member, We would like to inform you that, Docomo Deals & House Of Models services were activated by you on[protected] at 01:15PM & 01:34PM through SDP_WAP mode and hence the balance of Rs.33.01/- has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. However, as per your request we have deactivated Photo Stories Service on your number and the same will be deactivated within 30 minutes so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.33.01/- has been credited to your account as a onetime goodwill gesture with the docket number PSG[protected] & PSG[protected].
Thanks and Regards,
Customer Care
Tata Docomo
Hi,
Same incident happens with me my no is [protected] (Tata Docomo ) 99 Rs deducted from my account. when i talk with customer care they tell you have subscribe for house of model services. but do not activated this service
kindly do the needful and refund my money deducted.
Thanks
Tapan
Same incident happens with me my no is [protected] (Tata Docomo ) 99 Rs deducted from my account. when i talk with customer care they tell you have subscribe for house of model services. but do not activated this service
kindly do the needful and refund my money deducted.
Thanks
Tapan
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We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.