Tata Docomo — Successfully recharged, but recharge amount is not credited

Address:Chennai, Tamil Nadu

Mynumber [protected], On[protected], Yesterday i recharged tatadocomo 150 rs.I got a msg recharged sucessfully..but amount is not credited.still shows amount is zero..if i make a call it says your balance is zero pls recharge your mobile to make a call..

This is the tranc id [protected].


Please do this needfull thing immediately.

ALternate num [protected]

Thanks And Regards
Adhirathnam
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Dear customer,


We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Adhirathnam,

As per our discussion over call, we would like to inform you that, the recharge done on[protected] for the amount of Rs. 150/- is not reflecting in your account as the recharge was not successful due to transaction failure. However, the amount will be credited back to the account within 5 to 7 working days from the date of recharge.

If the amount does not reflect within the specified time then you need to check with your bank as the recharge failed during the transaction.

Thanks and Regards,
Customer care,
Tata Docomo.

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