Tata Docomo — Support is very very bad

Address:Pune, Maharashtra

First I am telling to activate 3G data pack on 99 rs 750MB they told me is not applicable, then I ask why they told me that it is corporate no, but I have purchase it personally then I told them to change ti on my name, they are telling it is not possible. I am asking for any thing they are replying it is not possible I am fed-up with the service provided by the customer care. My mobile [protected]
Was this information helpful?
No (0)
Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

This is with reference to your complaint regarding refund for your Tata Docomo number. At the outset, we sincerely regret the inconvenience caused to you

We tried to speak to you personally on your number, to understand your concern. However, the number was not responding.

In this regards, we would like to inform you that we have verified our records and found that your Tata Docomo connection is a corporate connection. Hence, we request you to visit any of your nearest Tata Docomo outlets for segment change and revert for the activation of data pack

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information