Tata Docomo — Ta-huwwap

Address:Pune, Maharashtra, 411057
Website:TataDocomo

Respected Sir/ ma'am, I am Abhijit Khare mob no-[protected]. I haven't subscribed for any LDR service. But today i got message that LDR service has been activated on my no. Today 25.25 rupees has been deducted from my balance showing that LDR service has been activated on my no. I want to say that i don't know what kind of service LDR is and how to use it. And i haven't subscribed for any of these services. After that i called customer care and deactivaed the service. So i request you sir/maam that please refund my balance in my no and help me out with it. Yours faithfully, Abhijit Khare 91-[protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer

As per the conversation had with our team, we would like to inform you that, LDR service was activated by you on[protected] at 09:44PM through SDP_WAP mode and hence the balance of Rs.25.25/- has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. As per your request we have already deactivated all Value Added Services so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.25.25/- has been credited to your account as a onetime goodwill gesture with the docket number ABAL[protected].


Regards,
Customer Care
Tata Docomo,

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