[Resolved] Tata Docomo — tariff benefit | |||
Dear sir I have many complain to docomo but my latest complain that is i recharged my no [protected] with 37 rs tariff for cheap local call rate on 1st sept 2014 as per pack - i will charged 1.4 paise for 2 second for any no . but i notice from 19 sept deduction on call is 1pasie/second . i called customer care but i asked them to complain but those fraud of Docomo not agreed to at all complain . i asked to transfer call to senior but always they are busy call later they said very rudely, neither they complain or transfer call if i began to force then a single solution disconne ct the call and stop my customer care . So finally i complain here if not solve i changed provider with MNP. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that your recharge of Rs. 37 has been updated successfully in our records with full benefits. Kindly note that for Rs. 37 recharge you will get All Local mobile calls at 1.4p/2sec which is valid for 90 days. Further we request you to provide us the complete details of message to [protected]@tatadocomo.com for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that your recharge of Rs. 37 has been updated successfully in our records with full benefits. Kindly note that for Rs. 37 recharge you will get All Local mobile calls at 1.4p/2sec which is valid for 90 days. Further we request you to provide us the complete details of message to [protected]@tatadocomo.com for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo
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2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.