[Resolved]  Tata Docomo — Tata docomo customer care and their services

Address:Dakshina Kannada, Karnataka, 575013
Website:Docomo complaint center

Respected Sir/Madam This complaint about my balance. And docomo customer service center.. First every time my balance is detected without any information which is not fair.. And I has to cal customer service they have to tell we are not responsible for that and all but they have to refund it..buy on 11 Jan I saw BAL in my mobil a.c Rs 84 but at the night when I went to call someone my balance was zero was shocked so I called a customer care for information but one women picked my call I said my problem bt first only she refused by saying that when u used Internet it has been cuted but I don't have any information about that.. Without askg she refused to refund and all.. In between she cutted my call without any information.. My complaint is without any information how can any one cut our balance
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

They should not cut our call without giving full information.. And I wanted to speak to their senior but she refused saying he is busy.. And cuted my call..
Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Regards,
Customer Care
Tata Docomo
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information