[Resolved] Tata Docomo — Tata docomo - poor service | |||
Dear Sir, I am Subash.My Mobile Number is [protected] (Tamil Nadu – Tata Docomo) using last 4 years as a prepaid. One call came to my mobile on 20.7.2014 from Tata Docomo office (the number is [protected], her name is Ramya ) She told if you recharge Rs:249you can get 1000 min talk time in a month. I accepted the plan. The next day a Person (Mr. sabari, Mobile No: [protected], [protected])came in my office and took Rs:350 for activation purpose. He told this offer is only for Post paid customers only. I accepted the plan and given the Permanent address proof. The next day my mobile Number is activated to post paid. this number was working up to 4th August. Then my outgoing calls disconnected. I asked the customer Care (121).They told that your address verification is nor completed. Nobody has come for address verification till now. Only I received mobile call only for verification Till the date my phone ([protected])is inactive. . Kindly do the needful. Regards, A.subash, Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
This is with reference to your concern regarding activation of your Tata Docomo postpaid connection . At the outset, we sincerely apologize for the inconvenience caused to you.
In this regards, we would like to inform you that as per our records it was found that your Tata Docomo connection number has been unbarred and activated.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
This is with reference to your concern regarding activation of your Tata Docomo postpaid connection . At the outset, we sincerely apologize for the inconvenience caused to you.
In this regards, we would like to inform you that as per our records it was found that your Tata Docomo connection number has been unbarred and activated.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.