Tata Docomo — Tata Docomo post paid sim out going has been blocked

Address:

Bhopal, Madhya Pradesh

im tatadocomo 899 post paid user and my cell out going has been closed. i already cleared all out standing. and when i purchased the sim [protected] that time a paid cash 850/- to tata docomo executive sushil pal [protected]. i m in trouble because of tatadocomo's poor service tariff plan : gsm_899_unl_lacal_STD I had purchased a mobile no. [protected] from Tata Docomo two month before. Company executive come to my office and ask abt connection. I provided them all documents, which they had asked from me. Mr. sushil pal 420 (Marketing Executive ) gave me new SIM card, filled the application form and collected the documents from me. He also activated STD pack on my new connection. Company Representative confirmed everything, what Mr. sushilpal bhopal told me. He also committed to me to cash back my security amount of 500/-Rs in next bills, but now its not working. when i called to customer support they to provided email id [protected]@tatadocomo.com and appellate.[protected]@tatadocomo.com i drop the mail may time but they didn't reply and still not resolved the issue. i lost my business bcz of tatadocomo's poor service plz anyone assist me how i can file case againt him. and how to back my money and fill my losses thanks damodar singh