[Resolved]  Tata Docomo — tata photon max wifi and tata docomo 3g wifi hub

Address:

Pune, Maharashtra, 411057

Dear sir,

I filed a complaint for no connectivity for both the above devices. I got a call from their service operator who said they cannot do anything about it.

I asked them to let me talk to a person who is senior enough to do something about it. She said the person will call back. Late a mr. Rahul singh called back and he also told me that he cannot do anything about it.

I asked him to give me the contact details of a senior person who can do something about it. He refused to give me this information. He said that there is nothing more that can be done. I was left before a blank wall where my complaint is not attended to and i am also not being allowed to talk to a person who can resolve the matter.

I have this problem for the last one week and i am suffering without any internet.

I kindly request you to ensure that a sufficiently senior person who can dfeal with this matter should contact me to resolve the issue and that they must give me credit for the days that i do not have any internet.