[Resolved] Tata DoCoMo Teleservices Ltd — Not activation of service | |||||
I had go to Tata Docomo Gallery on Friday (i.e.19/02/2016) for purchased of Duplicate SIM (Mobile No-[protected] CDMA) with all Identity proof & Address of my self. An Employee of c outlet in Fort/Fountain Mumbai provided me the Duplicate SIM of Mobile No-[protected] & told me that the Service will Continue after Recharge of Rs-10, I have recharged with the Same but Service was not start. Then I had again go to Tata Docomo outlet on same day, the person at Outlet told me that you have to again Recharge of Rs-36/- at your SIM Mobile Number-[protected] after Recharge the Service was Start in half an hour, for few hours only and now the service was DISCONTINUED from last 3 days. Thanking you Jatin Chande Mobile No-[protected] Was this information helpful? | |||||
Feb 23, 2016 Complaint marked as Resolved I have received e-mail from [email protected] & call from customer care for resolved of my complaint.
They have activated my Mobile number on 23/02/2016
Thanks Tata DoCoMo customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Customer,
As per the conversation had with our team, you have confirmed that your concern regarding SIM replacement has been resolved. Hence, we are closing your concern as resolved.
Thanks and Regards,
Customer Care,
Tata Docomo.
As per the conversation had with our team, you have confirmed that your concern regarding SIM replacement has been resolved. Hence, we are closing your concern as resolved.
Thanks and Regards,
Customer Care,
Tata Docomo.
sir my mob no [protected] Maharashtra
i use net in night after 11.30 pm
i recharge ur night plan of rs. 8/-
on dated 19/20 feb 2016 and 29 feb 2016
3 days @ 8/- per day.
i receive 100 mb within 5 min.
but when i use net
not less data in free 100 mb a/c
data is less in my main data a/c
please credit 300 mb in my main data balance or rs. 24/- in my mobile bal.
i use net in night after 11.30 pm
i recharge ur night plan of rs. 8/-
on dated 19/20 feb 2016 and 29 feb 2016
3 days @ 8/- per day.
i receive 100 mb within 5 min.
but when i use net
not less data in free 100 mb a/c
data is less in my main data a/c
please credit 300 mb in my main data balance or rs. 24/- in my mobile bal.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.