Tata Docomo — TO Deactivate Fusion Lounge service

Address:Thane, Maharashtra

Sir i have tata docomo prepaid mobile connection, Mob No is[protected] I have been charged from a service called Fusion Lounge_15 rupees 15 every week. I talked to custmor care lots of times but they did not give any solution to me. I am not able to do anything unsubscribe from this service so please help me in this issue.Message i received from this service is 52250.TO stop 155223
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Tata DoCoMo customer support has been notified about the posted complaint.
Aug 27, 2015
Updated by Daradesandeep1986
Sir i have tata docomo prepaid mobile connection, Mob No is [protected] I have been charged from a service called Fusion Lounge_15 rupees 15 every week. I talked to custmor care lots of times but they did not give any solution to me. I am not able to do anything unsubscribe from this service so please help me in this issue.Message i received from this service is 52250.TO stop 155223
Complaint comments 

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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo
Dear Customer,

As per the telephonic conversation had with our team member, we sincerely apologize for the inconvenience caused to you. In this regards, we have credited Rs. 15 as a goodwill gesture with reference number ABAL[protected].

Thanks and Regards,
Customer Care
Tata Docomo

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