[Resolved]  Tata Docomo — Unable to register sim to the network

Address:560100

Date of the incident: 12/11/2016

Client Number: [protected]

I have been using my Docomo sim for a long time and has been working fine. I changed my phone yesterday and from then I am unable to connect to the network. I have tried to contact the provder thriugh e-mail but I have not recieved any response yet.

I need my number to be registered to the network as soon as possible as I am unable to operate some of the applications.
Was this information helpful?
No (0)
Yes (0)
Dec 22, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Verified Support
Nov 21, 2016
Tata DoCoMo Customer Care's response
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Customer care
Tata Docomo
Complaint comments 

Comments

My sim block . My telephone no. [protected]
Tata DoCoMo Customer Care's response, Nov 21, 2016
Verified Support
Dear Customer,
Kindly provide us your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Nov 28, 2016
Verified Support
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]
Thanks and regards,
Customer Care
Tata Docomo
Sir
i need & outgoing & incoming call details & sms list of my docomo mobile numbered [protected] for all the months in 2016
please its very urjent please send to my email cool.[protected]@gmail.com
Tata DoCoMo Customer Care's response, Nov 21, 2016
Verified Support
Dear Customer,
Request you to visit this link: http://bit.ly/1gsuz66 to get your query resolved via our live chat support.
Thanks and Regards,
Customer Care
Tata DOCOMO.
300 Rs deduct from my mobile number- [protected].
and today 24 Rs. While we complaint customer care.There was internet problem. Any type of Picture not send. So please check and call me providing me my WRONG DEDUCTION BALANCE ASAP.

Thank You
[protected]
Tata DoCoMo Customer Care's response, Nov 21, 2016
Verified Support
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Nov 23, 2016
Verified Support
Dear Customer,
We tried to speak to you personally on your number. However, the same was not possible as the number was not reachable. We request you to write back us along with your feasible timings between 08:00 AM to 9:00: PM and also provide us any other alternative number which will help us to arrange a call back for the needful to be done.
Thanks and regards,
Customer Care
Tata DOCOMO
I have lost my docomo no [protected].kindly deactivate for sometime.& this is my very old no so I want to use same no with new sim card.kindly advise asap.
Tata DoCoMo Customer Care's response, Nov 21, 2016
Verified Support
Dear customer,
Customer can get a replacement sim by submitting his request at nearest Tata Docomo Store. He needs to carry an identity proof and valid document pertaining to loss of phone. Customer should call callcenter 1860-266-5555 and report for blocking of services.
Thanks and regards,
Tata Docomo,
Customer care
My landline phone is not working last 15 days because your charger and battery quality is not good.pls you are consider for me.
Tata DoCoMo Customer Care's response, Nov 21, 2016
Verified Support
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Nov 28, 2016
Verified Support
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]
Thanks and regards,
Customer Care
Tata Docomo
Flash messages pops up every when my no. Have 0 blnce and it's very annoying pls do something. Thank u
Tata DoCoMo Customer Care's response, Nov 21, 2016
Verified Support
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Nov 28, 2016
Verified Support
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]
Thanks and regards,
Customer Care
Tata Docomo

Tata Docomo — Recharge

Hello sir,
I am Ismail on 17th i have recharge of RC69 =1.2/2s, all local call. and the 20TT with 30day. But i have not get benefit of it.
Tata DoCoMo Customer Care's response, Nov 21, 2016
Verified Support
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Nov 28, 2016
Verified Support
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]
Thanks and regards,
Customer Care
Tata Docomo
What you people are doing .
How you activate such service to my no
From last 7 days everyday whenever i recharge each time you activate those things and my bal goes to zero
Resolve this as soon as possible
Tata DoCoMo Customer Care's response, Nov 21, 2016
Verified Support
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Nov 28, 2016
Verified Support
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]
Thanks and regards,
Customer Care
Tata Docomo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information