Tata Docomo — unauthorized mobile charges on my name | |||
Hi Team, I have took Tata Docomo connection in 2011 and i have faced poor network issue and raised so many complaints with tata docomo, Nodal AP too and they are least bothered about my issue. They have asked me to pay me the bill Rs.99 and i said pls solve my network issue and i will pay the amount and they never looked into my complaints and disconnected my number without any of my approvals. I was very pissed off with their activities. And now again after 3 years i received a call from them asking me to pay rs.2458 towards my mobile usage. I was very angry and asked them why are you calling me now and asking me to pay that much amount. I didn't used that number at all and they are asking me to pay that much big amount. Below are the details. Please help ph no-[protected] Let me know if you require any other details. Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
This is with reference to your complaint regarding billing of your Tata Docomo connection number . At the outset, we sincerely regret the inconvenience caused to you.
As per the discussion over the call, we would like to inform you that your complaint has been put before our concerned team and you shall receive call shortly.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
This is with reference to your complaint regarding billing of your Tata Docomo connection number . At the outset, we sincerely regret the inconvenience caused to you.
As per the discussion over the call, we would like to inform you that your complaint has been put before our concerned team and you shall receive call shortly.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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+91 42 2646 2966
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.