[Resolved] Tata Docomo — Unfamiliar bal deduction | |||
My mob no [protected]. Rs 347 has been added to my bill. I called to the customer Care. They answered that sigiling model in dive in has activated. While browsing the internet it automatically activatwith out my notice. It should ask for and can display that charges applicable. No information nothing. They said that dive in activated what is the [censored] dive in activated with out my notice .worstly tata DoCoMo gaining income by roberring the customers. Tata DoCoMo should refund me & ensure that in future it should not happen. R else I would take it Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per our discussion over call, please be informed that you have been charge correctly for the dive in service. Hence there is no discrepancy in your account.
You can write to us at [protected]@tatadocomo.com for further assistance.
Thanks and regards,
Customer Care-Tata Docomo.
As per our discussion over call, please be informed that you have been charge correctly for the dive in service. Hence there is no discrepancy in your account.
You can write to us at [protected]@tatadocomo.com for further assistance.
Thanks and regards,
Customer Care-Tata Docomo.
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Customer Care
Tata DOCOMO.