Tata Docomo — Unnecessary balance deduction by TATA DOCOMO and then blocking my calls to customer care

Address:

Nagpur, Maharashtra

My name is Manoj Rawat and TATA docomo no. is [protected]. On 23 May 2015 I recharged my account by Rs.90. I used some of the balance for calls and until 31 May 2015 night around Rs.63 were left. But next day i woke up there was 1 paisa in my account. When I called the customer care they told me that it was consumed during net browsing at 10paisa/10kb rate at 1:20am in the 1 June2015 morning when my whole family was asleep and I have no application installed in my phone, whatsoever, which consume data except a browser, which definitely can't browse itself. They said you type 'DATA' and send an sms to 121 to get details. I tried that and message came stating that "You have no data usage till date". Then i called them again but I am not able to connect with the customer care since then (MAY BE THEY BLOCKED MY CALLS IMMEDIATELY). Now I see internet is flooded with similar complaints about "UNNECESSARY BALANCE DEDUCTION by TATA DOCOMO". These kind of misdeeds are definitely not expected from a company whose name is associated with Mr. RATAN TATA. If there is anyone who resolves these issues please do the needful (I want my money back).