Comments
Kindly do the needful sir.
at times it becomes so inconvenient to talk to customer care personnels.
hope 4 a better relation.
thanks..
regards..
Aaryak Sourav.
at times it becomes so inconvenient to talk to customer care personnels.
hope 4 a better relation.
thanks..
regards..
Aaryak Sourav.
Still no initiation has been done in this regards.
thanks...verified support.
regards.
Sourav.
thanks...verified support.
regards.
Sourav.
Dear Customer,
As per the conversation had with our team, we would like to inform you that upon checking thoroughly with our records, your balance of Rs.22.80/- has been deducted as you have surfed multiple sites (3 sessions) at the same time on dated[protected] at 10:33PM as you have used 3478KB Data. However, being a loyal customer of Tata Docomo, an amount of Rs.22.80/- has been successfully credited to your account as a onetime goodwill gesture with the docket number ABAL[protected]. Kindly note that when data balance in the account is less and volume of the content browsed (size of the website) is more than the available data balance, hence for the data usage you will be charged from the main balance at 10P/10KB. Further, we request you to revert us with the error message what you are getting while doing the recharge, send the screen shot of the error page on [protected]@tatadocomo.com and amount of recharge for further proceedings.
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we would like to inform you that upon checking thoroughly with our records, your balance of Rs.22.80/- has been deducted as you have surfed multiple sites (3 sessions) at the same time on dated[protected] at 10:33PM as you have used 3478KB Data. However, being a loyal customer of Tata Docomo, an amount of Rs.22.80/- has been successfully credited to your account as a onetime goodwill gesture with the docket number ABAL[protected]. Kindly note that when data balance in the account is less and volume of the content browsed (size of the website) is more than the available data balance, hence for the data usage you will be charged from the main balance at 10P/10KB. Further, we request you to revert us with the error message what you are getting while doing the recharge, send the screen shot of the error page on [protected]@tatadocomo.com and amount of recharge for further proceedings.
Regards,
Customer Care
Tata Docomo
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo