[Resolved] Tata Docomo — Unwanted deduction of money: TA-HUWWAP | |||
Dear sir, My name is Donald my tata docomo prepaid numbnumber is [protected] yesterday night[protected] i got a message quoting "Unlimited at 75 is activated at Rs40.5 for 17days.Bal:Rs1.00 at 29-Nov-14 22:11.To stop, Dial or SMS STOP to 155223(Free)" from "TA-HUWWAP" and Rs. 40.5 has been deducted from my account. I didn't activated any such service . Please suggest me a solution to get my money refund. As a customer this kind of experience was disgusting. I hope that I'll get a solution for this. Regards. Donald Jose Jacob +91-[protected] donald.[protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Donald,
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that we have refunded the amount of Rs. 40.5 vide docket number ABAL[protected].
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that we have refunded the amount of Rs. 40.5 vide docket number ABAL[protected].
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
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