[Resolved] Tata Docomo — Unwanted deduction - ta-huwwap - tata docomo | |||
Dear Sir, I am Nitin Gupta and My TATA Docomo number is [protected]. Rs 75 have been deducted from my balance at midnight 12:45 AM on 10thJuly 2014. I got a message from TA-HUWWAP stating that " I Player is activated atRs75.0 for 60days.Bal:Rs417.09 at 10-Jul-14 00:07.To stop, Dial or SMS STOP to155223(Free)" and Rs 75 was deducted. I have DND activated and I have not activated any such service by any means. After the activation of the same, I complained on 198 at 12:53 AM on 10thJuly2014 and the customer care executive deactivated the service but told me that refund would not be done. Kindly look into the matter and help me to get refund of my balance Regards, Nitin Gupta Contact No. - [protected], [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 39 Comments | |||
Comments
Dear Mr.Gupta,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally on your number to understand your concerns regarding the balance deduction of your Tata Docomo number . However, we are unable to contact you, since your call was wrong number.
Further, we request you to please provide us your valid Tata Docomo number which will assist us in doing the needful.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number to understand your concerns regarding the balance deduction of your Tata Docomo number . However, we are unable to contact you, since your call was wrong number.
Further, we request you to please provide us your valid Tata Docomo number which will assist us in doing the needful.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
Hello Sir,
My Self Afzal,
I recently started using This sim. because it was suggested by my frd... it's good to become part of Docomo community. today i received message from TA-HUWWAI AND. THAT SHOWS THAT I HAVE CHARGED 28 rupees. i attached the photo that was easy to understand.
i didn't activate any sceam. it was activaret by company. i just want to tell u one thing that this was very bad thing for the company.
i hope u can understand what i want to tell u and pay attention on this matter. which was very bad for the company reputation.
FOR CONTACT: [protected]@GMAIL.COM, MOBILE:[protected]
If i dont received solution then i had to change the sim for this type of rubbish thing and bad service.
THANK YOU.
![]()
My Self Afzal,
I recently started using This sim. because it was suggested by my frd... it's good to become part of Docomo community. today i received message from TA-HUWWAI AND. THAT SHOWS THAT I HAVE CHARGED 28 rupees. i attached the photo that was easy to understand.
i didn't activate any sceam. it was activaret by company. i just want to tell u one thing that this was very bad thing for the company.
i hope u can understand what i want to tell u and pay attention on this matter. which was very bad for the company reputation.
FOR CONTACT: [protected]@GMAIL.COM, MOBILE:[protected]
If i dont received solution then i had to change the sim for this type of rubbish thing and bad service.
THANK YOU.
Hello Sir,
My Self Afzal,
I recently started using This sim. because it was suggested by my frd... it's good to become part of Docomo community. today i received message from TA-HUWWAI AND. THAT SHOWS THAT I HAVE CHARGED 28 rupees. i attached the photo that was easy to understand.
i didn't activate any sceam. it was activaret by company. i just want to tell u one thing that this was very bad thing for the company.
i hope u can understand what i want to tell u and pay attention on this matter. which was very bad for the company reputation.
FOR CONTACT: [protected]@GMAIL.COM, MOBILE:[protected]
If i dont received solution then i had to change the sim for this type of rubbish thing and bad service.
THANK YOU.
My Self Afzal,
I recently started using This sim. because it was suggested by my frd... it's good to become part of Docomo community. today i received message from TA-HUWWAI AND. THAT SHOWS THAT I HAVE CHARGED 28 rupees. i attached the photo that was easy to understand.
i didn't activate any sceam. it was activaret by company. i just want to tell u one thing that this was very bad thing for the company.
i hope u can understand what i want to tell u and pay attention on this matter. which was very bad for the company reputation.
FOR CONTACT: [protected]@GMAIL.COM, MOBILE:[protected]
If i dont received solution then i had to change the sim for this type of rubbish thing and bad service.
THANK YOU.
Hello,
I was browsing internet on 3G using my Tata-Docomo number. All of a sudden, I get a message from "TA-HUWWAP" that says some service has been activated in my mobile that I did not opt for in the first place.It says that I have been charged Rs. 75 for that service.
I called the customer care to get it deactivated immediately, but I did not get any refund.I want my money back.I am not going to pay for any service that I don't want in the first place.
As per the TRAI guidelines, there should be some process of taking a consent from the user in order to activate any such service, be it through WAP or SMS or IVRS etc. But I am quite positive I did not give my consent through any of these. How can they charge me for something that I dont want, without taking my consent.
My mobile number is [protected]. Kindly help me in resolving the issue.
Regards,
Rajarshi Roy
I was browsing internet on 3G using my Tata-Docomo number. All of a sudden, I get a message from "TA-HUWWAP" that says some service has been activated in my mobile that I did not opt for in the first place.It says that I have been charged Rs. 75 for that service.
I called the customer care to get it deactivated immediately, but I did not get any refund.I want my money back.I am not going to pay for any service that I don't want in the first place.
As per the TRAI guidelines, there should be some process of taking a consent from the user in order to activate any such service, be it through WAP or SMS or IVRS etc. But I am quite positive I did not give my consent through any of these. How can they charge me for something that I dont want, without taking my consent.
My mobile number is [protected]. Kindly help me in resolving the issue.
Regards,
Rajarshi Roy
My huwwap start automatically please stop and refund my 75 rs mobile ni-[protected]
HI SIR
my name is Naveen my mobile no is [protected]
when i am using internet huwwap activated
i lost 45rs please repay it
called the customer care to get it deactivated immediately, but I did not get any refund.I want my money back.I am not going to pay for any service that I don't want in the first place.
As per the TRAI guidelines, there should be some process of taking a consent from the user in order to activate any such service, be it through WAP or SMS or IVRS etc. But I am quite positive I did not give my consent through any of these. How can they charge me for something that I dont want, without taking my consewap
otherwise i will block this sim and shift to something else
my name is Naveen my mobile no is [protected]
when i am using internet huwwap activated
i lost 45rs please repay it
called the customer care to get it deactivated immediately, but I did not get any refund.I want my money back.I am not going to pay for any service that I don't want in the first place.
As per the TRAI guidelines, there should be some process of taking a consent from the user in order to activate any such service, be it through WAP or SMS or IVRS etc. But I am quite positive I did not give my consent through any of these. How can they charge me for something that I dont want, without taking my consewap
otherwise i will block this sim and shift to something else
Tata DoCoMo - Unwanted deduction - ta-huwwap - tata docomo
Dear Sir,
I am Nitin and My TATA Docomo number is [protected]. Rs 75 have been deducted from my spl balance at midnight 06:14 PM on today 12 Jan 2015. I got a message from TA-HUWWAP stating that " Unlimited 75 is activated atRs75.0 for 30days..To stop, Dial or SMS STOP to155223(Free)" and Rs 75 was deducted. I have DND activated and I have not activated any such service by any means.
After the activation of the same, I try to complain on 198 at but no option to talking with your representative.
Kindly look into the matter and help me to get refund of my balance
Regards,
Nitin
Contact No. - [protected], [protected]
Dear Sir,
I am Nitin and My TATA Docomo number is [protected]. Rs 75 have been deducted from my spl balance at midnight 06:14 PM on today 12 Jan 2015. I got a message from TA-HUWWAP stating that " Unlimited 75 is activated atRs75.0 for 30days..To stop, Dial or SMS STOP to155223(Free)" and Rs 75 was deducted. I have DND activated and I have not activated any such service by any means.
After the activation of the same, I try to complain on 198 at but no option to talking with your representative.
Kindly look into the matter and help me to get refund of my balance
Regards,
Nitin
Contact No. - [protected], [protected]
Dear sir...
My name is deepak ...and my tata docomo no. Is [protected]...
On 17 th january i recieved a message from huwwap and my 88rs balance was deducted for some unwanted service.
I had not started this service and it was all done by the company.
Please check to it and help me to get my refund.
My name is deepak ...and my tata docomo no. Is [protected]...
On 17 th january i recieved a message from huwwap and my 88rs balance was deducted for some unwanted service.
I had not started this service and it was all done by the company.
Please check to it and help me to get my refund.
Am harish my nor is [protected] without anything they deduct 99 rs I will go to custmor court they customer. Care deeply people s not receive phone all r
Tata DoCoMo - Unwanted deduction - ta-huwwap - tata docomo
Dear Sir,
I am Ajay Kumar Labde and My TATA Docomo number is [protected]. Rs 75 have been deducted from my spl balance midnight at 21:01:2015 12:15 AM on same day 21 Jan 2015. I got a message from TA-HUWWAP stating that " Unlimited 75 is activated atRs75.0 for 30days..To stop, Dial or SMS STOP to155223(Free)" and Rs 75 was deducted. I have DND activated and I have not activated any such service by any means. After the activation of the same, I try to complain on 198 at but no option to talking with your representative.
Kindly look into the matter and help me to get refund of my balance
Regards,
Ajay KUmar Labde
[protected], [protected]
Dear Sir,
I am Ajay Kumar Labde and My TATA Docomo number is [protected]. Rs 75 have been deducted from my spl balance midnight at 21:01:2015 12:15 AM on same day 21 Jan 2015. I got a message from TA-HUWWAP stating that " Unlimited 75 is activated atRs75.0 for 30days..To stop, Dial or SMS STOP to155223(Free)" and Rs 75 was deducted. I have DND activated and I have not activated any such service by any means. After the activation of the same, I try to complain on 198 at but no option to talking with your representative.
Kindly look into the matter and help me to get refund of my balance
Regards,
Ajay KUmar Labde
[protected], [protected]
Dear Sir,
I am prema and My TATA Docomo number is [protected]. Rs 99 have
been deducted from my balance at1.59pm 28th jan 2015. I
got a message from TA-HUWWAP stating that " tiny tv is activated
atRs99.0 for 60days..To stop, Dial or SMS
STOP to155223(Free)" and Rs 99 was deducted. I have DND activated and I
have not activated any such service by any means.
After the activation of the same, I complained on 198 at 2pm and the customer care executive deactivated the service but
told me that refund would not be done.
Kindly look into the matter and help me to get refund of my balance .i am highly disappointed with your service...
I am prema and My TATA Docomo number is [protected]. Rs 99 have
been deducted from my balance at1.59pm 28th jan 2015. I
got a message from TA-HUWWAP stating that " tiny tv is activated
atRs99.0 for 60days..To stop, Dial or SMS
STOP to155223(Free)" and Rs 99 was deducted. I have DND activated and I
have not activated any such service by any means.
After the activation of the same, I complained on 198 at 2pm and the customer care executive deactivated the service but
told me that refund would not be done.
Kindly look into the matter and help me to get refund of my balance .i am highly disappointed with your service...
Hello sir,
My self Adarsh Sinha,
Today I got the refund of my previous complaint and today only a i got another message that from my account again rs 49 has been deducted from my account for callme tunes and for song manwa lage i want to know what is the problem in this sevice that again and again different things are getting activated i want that this problem should be removed and i want my refund.
Myphone no. [protected]
My self Adarsh Sinha,
Today I got the refund of my previous complaint and today only a i got another message that from my account again rs 49 has been deducted from my account for callme tunes and for song manwa lage i want to know what is the problem in this sevice that again and again different things are getting activated i want that this problem should be removed and i want my refund.
Myphone no. [protected]
Hi sir my name is aravinthkumar huwwap started automatically please stop and refund my 75rs my no is [protected]
Hi sir my name is aravinthkumar huwwap started automatically please stop and refund my 75rs my no is [protected]
Hi Sir,
I got the message saying that "Hi! you have been charged RS 30/- for your last transaction, after deducting Rs
30/- from my balance, I did not activate any service, could you please refund the amount to my tata docomo account. And also Please deactivate the ta-huwwap service also.
l
My mobile number : [protected]
I got the message saying that "Hi! you have been charged RS 30/- for your last transaction, after deducting Rs
30/- from my balance, I did not activate any service, could you please refund the amount to my tata docomo account. And also Please deactivate the ta-huwwap service also.
l
My mobile number : [protected]
Dear Sir,
I am Jayaram J B and My TATA Docomo number is [protected]. Rs 30 have been deducted from my balance at 12:21 AM on 29th May 2015. I got a message from TA-HUWWAP stating that " You have been charged Rs.30.0 for your last transaction." and Rs 30 was deducted.
I have DND activated and I have not activated any such service by any means.
Kindly look into the matter and help me to get refund of my balance
Regards,
Jayaram J B
Contact No. - [protected]
I am Jayaram J B and My TATA Docomo number is [protected]. Rs 30 have been deducted from my balance at 12:21 AM on 29th May 2015. I got a message from TA-HUWWAP stating that " You have been charged Rs.30.0 for your last transaction." and Rs 30 was deducted.
I have DND activated and I have not activated any such service by any means.
Kindly look into the matter and help me to get refund of my balance
Regards,
Jayaram J B
Contact No. - [protected]
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Sir
My name Himanshu Tiwari having number [protected]
I was using internet day on 19 th dec14 I got an msg from HUWWAP 75 RS IS BEEN DEDUCTED I called 198 they said call on 121 ...I tried 121 many times but could not reach to customer service agent & all d time I tried 50 paise is been deducted from main balance...I don't want such service to be activated without even notifying me before deduction from main bal...kindly look into it & I want my money back .