Tata Docomo — Unwanted Flash SMS deducting balance

Address:

Bangalore, Karnataka

I have DND activated on my number. I have emailed and complained many times but nobody is bothered. Nobody understands english. On the contrary, incompetent fools who recieve mails directed to the nodal office respond back with english worthy of primates and apes. Your customer care people out right say that these flash sms alerts offering various packs for Rs 45 come by themselves under the "Dive in now" name. Besides I am a gold customer and I am treated like a fool from your company. About 3 times when i unlocked the phone the "ok" button has been pressed while taking a call and balance has been cut. And when I complain to the customer care all I get is a "saaaar you have actovated the monthly sms pacck" in some incomprehensible language. It takes more than a week for your nodal officer of Karnataka Ms Sunita geroges retard appellate advisors to reply back and say that "we have taken note of your complaint" and after that there is no reply In between i stil get flash sms alerts even though I have blocked the SMS push alerts in my mobile phone. [protected]