Tata DoCoMo Walky — false commitment

Address:Surat, Gujarat

HELLO SIR, MY NAME IS PAWAN GANDHI. MY TATA DOCOMO NO IS[protected]. WHEN I GOT CONNECTION THEN TATA DOCOMO SALESMAN COMMITE ME THAT HIS PERSON WILL COME AND COLLECT BILL AMOUNT FROM MY OFFICE AND NOW THEY ARE SAYING WE WILL NOT COME YOU HAVE TO SUBMIT AT OUR OFFICE OTHERWISE WE WILL DISCONNECT YOUR NUMBER . EVERY MONTH THIS WILL HAPPEND . I HAVE GIVEN MY ALL CLIENT THIS NUMBER AND NOW THER ARE BEHAVING LIKE THIS. WHEN THEY CAN NOT PROVIDE BILL PICKUP FACILITY THEN WHY THEY ARE COMMITING ALL OF THIS AND TATA'S OFIICE IS BIT FAR FROM MY OFFICE SO I CAN'T GO ALWAYS AND DO ALL OF THIS SO PLEASE TAKE ACTION AGAINST THEM. THANK YOU.
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Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per the discussion over call on, regarding wrong commitment for payment pickup issue, we would like to inform you that the complaint docket number[protected] has been registered with the resolution date as on 17-DEC-2013 13:12.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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