[Resolved]  Tata Docomo — weird behavior of your customer care representative

Address:Ahmedabad, Gujarat

I said him to fix my network problem and Internet connection problem.he only excused like technical problem and don't take any action to fix it.he make me wait so Long without any reason.for your information there is no technical problem.he only make the excuse.then he started to argue with me.I asked him why he behaving such weird then suddenly he cut the call without answering my question and without solving my problems... Such bad service I have ever seen.it is spoil your prestige of company
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Dec 25, 2014
Updated by Manthan Mehta
W
ill you take action against my complaint or not?
I still have problems and your customer care did not solve it...And I didn't get your answer for complaint

If you will not take a such action then I have to take some legal steps?or mnp?
Complaint comments 

Comments

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
[protected]
Will you take action against my complaint or not?
I still have problems and your customer care did not solve it...And I didn't get your answer for complaint

If you will not take a such action then I have to take some legal steps?or mnp?
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

This is with reference to your complaint regarding network for your Tata Docomo connection number. At the outset, we sincerely regret the inconvenience caused to you

In this regards, we request you to revert with the below details which will assist us in doing the needful.

Issue Area:
Issue Sub Area:
Landmark:
Pin code:
Issue (Indoor/Outdoor):
Duration of Problem:
Error Message:
Handset Model:
Sample Numbers (facing same issue):
Operator Name Using:
Alternate Number:

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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