[Resolved]  Tata Docomo — Worst Customer Care Service

Address:

Madurai, Tamil Nadu

This is information regarding TATA DOCAMO POST PAID Data card. I have faced this worst experience before 1 year. I had bought that data card referred by my friend worked in that concerning outlet. He told me that the net speed upto 3.5 MBPS. But, really It is not at all. So, I decided to disconnect that post paid connection and called to customer care. I had informed clearly to disconnect the connection as many times as possible(approximately 10 times). But, They did not. Repeatedly, They were asked the reason for disconnection. I had told that the reason as net speed is very slow. But, Those customer care personnel did not disconnect my connection. Then I went TATA DOCOMO outlet for disconnection. And I asked to disconnect the connection. There was also I had faced low customer care service. That man in the name of customer care officer in TATA DOCOMO irritated me.This outlet is located at T.nagar, chennai bus terminus. Finally, I got very disappointment. I got disconnected this connection at madurai outlet with 1000 rupees payment for unused net. So, Do not buy TATA DOCOMO Product.